Table of Contents

Table of Contents

I Theory

Yudhishthir Raj Isar: Tropes of the "Intercultural": Multiple Perspectives

Donal Carbaugh, David Boromisza-Habashi and Zinmei Ge: Dialogue in Cross-Cultural Perspective: Deciphering Communication Codes

Christopher Hall: Der Wissenschaftsanspruch der Interkulturellen Kommunikation

Susanna Kohonen: Analysing Intercultural Communication with the Help of Conversation Analysis. Interpreting Overlaps and Interruptions in Intercultural Talk

Liisa Salo-Lee: Intercultural Competence in Research and Practice: Challenges of Globalization for Intercultural Leadership and Team Work

II Work Life

Øyvind Dahl: Communication in a Globalized World

Jens Allwood and Randi Myhre: Analysis of Immigration to Sweden in the Framework of the European Intercultural Workplace Project

Kris Clarke: Emerging Cultural Diversity in the Nordic Welfare State

Kaja Tampere: Cultural Trauma and Cultural Invasion in an Organizational Communication Context

Dieter Flader: "Poles are telling Lies!" "Poles do not follow the rules." "There is no work moral in Poland." - Western Complaints about Poles as a Matter of Culture Shock

Margit Breckle: Research in Intercultural (Business) Communication: Interviews vs. Conversation Analysis

Jutta Eschenbach: Muss man in Norwegen mit einem Flecken im Jackett arbeiten? - Darstellung unterschiedlicher nationalkultureller Zugehörigkeit als Verhandlungsstrategie

Eila Minkkinen: Gesprächsanalytische Untersuchungen an finnisch-deutschen Geschäftstelefonaten

III Education

Riitta Saastamoinen: Contents and Methods of Intercultural Communication Training

Michael Berry, Donal Carbaugh, and Marjatta Nurmikari-Berry: Intercultural Discovery via an Email Dialogue between Finnish "Comfort with Quietude" & USAmerican "Discomfort with Silence"

Ewald Reuter: Training interkultureller geschäftlicher Telefonkommunikation. Ergebnisse einer Analyse von Lehrwerken für mündliches Wirtschaftsdeutsch

Paul Catteeuw and Marleen Coutuer: Higher Education and Intercultural Communication: Intercultural Communication Portfolio at the Professional Bachelor Level

IV Identity and Stereotypes

Diana Petkova: The Concept of National Identity Revisited

Steven L Crawford: The Cynic and Stereotypes: A Theoretical Approach to Understanding How Cynicism Develops in Cultural Contexts

Jelena Nõmm: The Baltic Region in Surveying and Ethnographic Materials of "The Illustrated Gazette" (1858-1887)

Vadim Semenov: Estonians and Estonia in Post-war Soviet Literature

Frank Pondevie: Development Aid, African Rural Masses, and the Consensual Village Community An Analysis of a Scholarly Stereotype

Jaakko Lehtonen: Country Image, Reputation, Fame - Does It Matter? Finnish Cuisine, Berlusconi and Chirac

Appendix

Liene Paegle and Ling Zhang: Impressions of the 12th Nordic Network for Intercultural Communication Conference